Why can't I renew my book on Locate?

Answer

Renewal will not be allowed if any of the following apply:

  • Another user has requested the item. If you see "Recalled" next to any item you have on loan this means that another user has placed a reservation on it and you will not be able to renew.
  • The item has reached its 12 months maximum renewal period.
  • You have library charges on your account.
  • There is a block on your account
  • Your user record has expired or will expire before the renewal date - for example you are coming to the end of your course.
  • The item is not renewable e.g. Laptop etc.

If any items cannot be renewed you will receive a courtesy notice and you must return the items within 2 days. Charges of £1.00 per day per item will apply for late return.

  • Last Updated Feb 19, 2024
  • Views 220
  • Answered By Paul Smith

FAQ Actions

Was this helpful? 0 0

Contact Us

If you can’t find the answer to your question, you can ask it online via the button below or use the Live Chat pop-up option at the bottom of the page.
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
+44 (0)24 7765 7575
Coventry University | Frederick Lanchester Building | Gosford Street | Coventry | CV1 5DD
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts