How do I return items via self-service returns?

Answer

Loaned items can be returned via the self-service returns situated on the ground floor. 

  1. When the green light displays place one item at a time in the opening. 
  2. The red light will display as your book is checked in and taken along the conveyor belt into the Sortation Room. Please wait for the red light to turn back to green before placing another item in the opening. You will see the list of items that have been returned on the screen. 
  3. Press 'finish' on screen when all your books have been returned.
  4. You have an option to print return receipt.

Topics

  • Last Updated Aug 25, 2022
  • Views 142
  • Answered By Paul Smith

FAQ Actions

Was this helpful? 0 0

Contact Us

If you can’t find the answer to your question, you can ask it online via the button below or use the Live Chat pop-up option at the bottom of the page.
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
+44 (0)24 7765 7575
Coventry University | Frederick Lanchester Building | Gosford Street | Coventry | CV1 5DD
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts