Q. Why can't I get into a group room?


You will need to swipe your student ID card across the lock on the door to open the room. If your card is not working on the lock, you will need to update it at a Phoenix update point. If, after updating your card, you still cannot gain access to the group room, please ask a member of staff for assistance.


  • Last Updated Oct 11, 2018
  • Views 40
  • Answered By Nathaniel Barry

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