Q. Why have I been charged for an overdue laptop when I returned it on time?

Answer

When you return a laptop you must ensure that the power lead is fully reconnected to the laptop as this completes the check-in process. Failure to do this will mean that the laptop is still issued to your account and will be accruing charges of £1 per hour or part hour.

  • Last Updated Nov 07, 2018
  • Views 5
  • Answered By Nathaniel Barry

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