Q. Why have I been charged for an overdue laptop when I returned it on time?

Answer

When you return a laptop you must ensure that the power lead is fully reconnected to the laptop as this completes the check-in process. Failure to do this will mean that the laptop is still issued to your account and will be accruing charges of £1 per hour or part hour.

Topics

  • Last Updated Nov 07, 2018
  • Views 5
  • Answered By Nathaniel Barry

FAQ Actions

Was this helpful? 0   0

Contact Us

If you can’t find the answer to your question you can ask it online via the button below.
Ask us button
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
ask-a-librarian.lib@coventry.ac.uk
https://en-gb.facebook.com/CovUniLibrary/
@CovUniLibrary
We are open 24hrs a day.
Coventry University | Frederick Lanchester Building | Gosford Street | Coventry | CV1 5DD
Visit us
We are facing issues with student emails and if you do not receive a reply, please try contacting us by another method.