Q. What if I accidentally order the wrong book(s)?


You are advised to return these by registered mail. The John Smith’s Group will refund your credits within a week of receiving books returned by registered mail in the prescribed time period. Your refund will not include the cost of postage in these circumstances. You may only return unused books i.e. free from any notes or annotations, and free from any damage. You will have two weeks from delivery to return the book(s) to:

Customer Services John Smith’s Bookshop,

112 Burgess Road,


SO17 1TW


  • Last Updated Oct 11, 2018
  • Views 2
  • Answered By Nathaniel Barry

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