Q. What if I accidentally order the wrong book(s)?

Answer

You are advised to return these by registered mail. The John Smith’s Group will refund your credits within a week of receiving books returned by registered mail in the prescribed time period. Your refund will not include the cost of postage in these circumstances. You may only return unused books i.e. free from any notes or annotations, and free from any damage. You will have two weeks from delivery to return the book(s) to:

Customer Services John Smith’s Bookshop,

112 Burgess Road,

Southampton,

SO17 1TW

Topics

  • Last Updated Oct 11, 2018
  • Views 1
  • Answered By Nathaniel Barry

FAQ Actions

Was this helpful? 0   0

Contact Us

If you can’t find the answer to your question you can ask it online via the button below.
Ask us button
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
We are open 24hrs a day.
Coventry University | Frederick Lanchester Building | Gosford Street | Coventry | CV1 5DD
We are facing issues with student emails and if you do not receive a reply, please try contacting us by another method.