Q. What if I change or transfer to a different course after ordering my books from the online book store?

Answer

Books purchased via the online book store can be returned within two weeks of dispatch, provided the books have not been used or damaged in any way. Returns should be arranged with orders.js@johnsmith.co.uk and should be sent via Registered Mail. Refunds will be issued within one week of receipt. The credit you are allocated may vary for different course stages. As such, the credit you have been allocated will be amended to reflect the entitlement for the course you are now on. If you have already used your credits the new balance will reflect books already purchased. For the full refunds and returns policy see the returns policy on John Smith's website.

Topics

  • Last Updated Oct 11, 2018
  • Views 2
  • Answered By Nathaniel Barry

FAQ Actions

Was this helpful? 0   0

Contact Us

If you can’t find the answer to your question you can ask it online via the button below.
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
We are open 24hrs a day.
Coventry University | Frederick Lanchester Building | Gosford Street | Coventry | CV1 5DD