Q. How do I use the click and collect service?
From Monday 3rd August 2020 you can use our click and collect service to request physical library stock. Library staff will fetch the items from our shelves and, once they are ready for collection, we will send a confirmation email that your items are ready for collection. Requests will normally be ready for collection within 24 hours (or by Monday if requested by 3pm on Friday afternoon). Items will be held for a maximum of one week before being returned to the shelves. If for any reason we can’t supply an item we’ll let you know.
Remember that many of our books are available as ebooks and we would encourage library members to use ebooks as an alternative to printed copies where these are available on Locate.