When the library items become very overdue or are reported lost we will invoice you. All invoices incur a handling charge of £10 which is payable even if the items are returned to us. To avoid receiving an invoice for overdue/lost items please ensure you: return or renew items on time; never loan items out for other people; never loan your library items to other people. If you think a charge has been made in error please contact us as soon as possible.
