Why have I been charged for an overdue laptop when I returned it on time?
When you return a laptop to the safe you must plug / reconnect the power lead to the laptop, otherwise the laptop will still be issued to your account and will be accruing charges of £1 per hour or part hour, since it will not be available for others to use.
If you have any doubt, you can also contact us at customerservices.lib@coventry.ac.uk with your name and student ID number and we will look into it for you or visit your local library desk.
