I can't find a book on the shelf. What can I do?
Answer
If you are unable to find the book on shelf, it may be because:
- the item might not be shelved in a normal sequence / area, so check that if you have the call number and location, e.g. Folio, reference
- another user is currently using the book, or the book has not been placed back on the shelf, you can check back one other time.
- the book is borrowed by someone else after you checked its record in Locate
If you are still unable to locate the item, speak to a member of roving team or library staff at the welcome desk who will provide assistance.