How do I know when my reserved item is ready for pickup and where do I go to pick it up?

Answer

Once the item has been returned by the library user, you will get an email informing you that the item is ready for collection. The email would also include the location and specify the date the item needed to be collected by. This information is also available on your Locate account.

At the Lanchester Library, the reservation collection point can be found on the ground floor near the self-service kiosks. Once you get your item, please issue these to your account via the self-service kiosks. If the item is not collected by the specific date, it will be returned to the shelves. 

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  • Last Updated Aug 25, 2022
  • Views 205
  • Answered By Paul Smith

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