Why can't I access the article I need in Locate?

Answer

If you are experiencing trouble in accessing articles, you need to check the following: 

1) Make sure you are using the Article Search tab not the Books, Journal & Media tab when searching in Locate;

2) Does the Library have access to the article you need through Locate. To see if we have a subscription, you can search using the journal publication title, instead of the article title. If we have access to the journal, the next step is to check if the subscription includes the year the article you need has been published, by clicking the title to see the details of the record.

Please note that we may not have access to every journal or journal articles you need.

3) You may need to login to view the article, even if you have already signed in to your Library account via Locate. 

 

Topics

  • Last Updated Aug 23, 2022
  • Views 222
  • Answered By Paul Smith

FAQ Actions

Was this helpful? 0 0

Contact Us

If you can’t find the answer to your question, you can ask it online via the button below or use the Live Chat pop-up option at the bottom of the page.
Alternatively you can contact us in the following ways:
+44 (0)24 7765 7575
+44 (0)24 7765 7575
ask-a-librarian.lib@coventry.ac.uk
ask-a-librarian.lib@coventry.ac.uk
Academic Liaison Librarians
Academic Liaison Librarians
@CovUniLibrary
@CovUniLibrary
@Covunilibrary
@Covunilibrary
Visit us
Visit us more info
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.