Why can't I renew my book on Locate?
Answer
Renewal will not be allowed if any of the following apply:
- Another user has requested the item. If you see "Recalled" next to any item you have on loan this means that another user has placed a reservation on it and you will not be able to renew.
- The item has reached its 12 months maximum renewal period.
- You have library charges on your account.
- There is a block on your account
- Your user record has expired or will expire before the renewal date - for example you are coming to the end of your course.
- The item is not renewable e.g. Laptop etc.
If any items cannot be renewed you will receive a courtesy notice and you must return the items within 2 days. Charges of £1.00 per day per item will apply for late return.