Why can't I renew my book on Locate?

Answer

Renewal will not be allowed if any of the following apply:

  • Another user has requested the item. If you see "Recalled" next to any item you have on loan this means that another user has placed a reservation on it and you will not be able to renew.
  • The item has reached its 12 months maximum renewal period.
  • You have library charges on your account.
  • There is a block on your account
  • Your user record has expired or will expire before the renewal date - for example you are coming to the end of your course.
  • The item is not renewable e.g. Laptop etc.

If any items cannot be renewed you will receive a courtesy notice and you must return the items within 2 days. Charges of £1.00 per day per item will apply for late return.

  • Last Updated Feb 19, 2024
  • Views 230
  • Answered By Paul Smith

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If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.