Why have only some of my books I returned appeared on my receipt?

Answer

This may occasionally happen if the system updates or if books are placed in the machine prior to the green light displaying. If your receipt from the Returns machine is not showing all of your book returns, please speak to a member of staff at the Welcome Desk straightaway who will check the returns bins and retrieve the books to remove from your account.

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  • Last Updated Jul 11, 2024
  • Views 94
  • Answered By Paul Smith

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If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.
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