Where do I go for help with IT?

Answer

Please contact the Digital Services for IT support in the following ways:

  • Log a Ticket on their Support Portal
  • Book a telephone call back or a face to face appointment at Digital Services tech bar (located on the Library Ground Floor) via Support Portal
  • Call 02477 657777 the Service Centre directly when you have an emergency
  • Use Self Help Guide on Support Portal

Details can be found on this article: how the service centre process your requests.

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  • Last Updated Nov 05, 2024
  • Views 241
  • Answered By Paul Smith

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If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.
If you are in the library building, you can speak to one of our friendly team at the Welcome Desk or stop one of our roving enquiry team in the purple t-shirts.